Terms and Policies

Privacy Policy


Effective date: December 01, 2019 The Spring Sciences Group, including, but not limited to, Spring Sciences Management, LLC and Spring Sciences Australia PTY LTD (“Spring Sciences”, "us", "we", or "our") operates the www.springsciences.com.au website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.springsciences.com.au. DEFINITIONS

  • Service; Service is the www.springsciences.com.au website operated by the Spring Sciences Group.
  • Personal Data; Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data; Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies; Cookies are small pieces of data stored on your device (computer or mobile device).
  • Data Controller; Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
  • For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers); Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
  • We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User); Data Subject is any living individual who is using our Service and is the subject of Personal Data.
INFORMATION COLLECTION AND USE We collect several different types of information for various purposes to provide and improve our Service to you. TYPES OF DATA COLLECTED
  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
    • Email address
    • First name and last name
    • Cookies and Usage Data
  • Usage Data: We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • Tracking Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
    Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    Examples of Cookies we use:
    • Session Cookies. We use Session Cookies to operate our Service.
    • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
    • Security Cookies. We use Security Cookies for security purposes.
USE OF DATA Spring Sciences uses the collected data for various purposes:
  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR) If you are from the European Economic Area (EEA), Spring Sciences legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Spring Sciences may process your Personal Data because:
  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • To comply with the law
RETENTION OF DATA Spring Sciences will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Umbono will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. TRANSFER OF DATA Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Spring Sciences will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. DISCLOSURE OF DATA BUSINESS TRANSACTION If Spring Sciences is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy. DISCLOSURE FOR LAW ENFORCEMENT Under certain circumstances, Spring Sciences may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). LEGAL REQUIREMENTS Spring Sciences may disclose your Personal Data in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of Spring Sciences
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
SECURITY OF DATA The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. "DO NOT TRACK" SIGNALS UNDER CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA) We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR) If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Spring Sciences aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Umbono relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA). SERVICE PROVIDERS We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. ANALYTICS We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en LINKS TO OTHER SITES Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. CHILDREN'S PRIVACY Our Service does not address anyone under the age of 21 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 21. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. CHANGES TO THIS PRIVACY POLICY We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. CONTACT US If you have any questions about this Privacy Policy, please contact us:
  • By mail: Spring Sciences Australia, 65 Seaside Dr, Banksia Beach, QLD 4507
  • By phone: +61 4 7415 5449




Terms of Use


Last updated: December 01, 2019 Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.springsciences.com.au website (the "Service") operated by the Spring Sciences Group, including, but not limited to, Spring Sciences Management, LLC and Spring Sciences Australia PTY LTD (“Spring Sciences”, "us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service. INTELLECTUAL PROPERTY The Service and its original content, features and functionality are and will remain the exclusive property of Spring Sciences and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Spring Sciences. LINKS TO OTHER WEB SITES Our Service may contain links to third party web sites or services that are not owned or controlled by Spring Sciences. Spring Sciences has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that Spring Sciences shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit. INDEMNIFICATION You agree to defend, indemnify and hold harmless Spring Sciences and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms. LIMITATION OF LIABILITY In no event shall Spring Sciences, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • your access to or use of or inability to access or use the Service;
  • any conduct or content of any third party on the Service;
  • any content obtained from the Service; and
  • unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
DISCLAIMER Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Spring Sciences, its subsidiaries, affiliates, and its licensors do not warrant that:
  1. the Service will function uninterrupted, secure or available at any particular time or location;
  2. any errors or defects will be corrected;
  3. the Service is free of viruses or other harmful components; or
  4. the results of using the Service will meet your requirements.
EXCLUSIONS Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. GOVERNING LAW These Terms shall be governed and construed in accordance with the laws of Texas, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service. CHANGES We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. CONTACT US If you have any questions about these Terms, please contact us:
  • By mail: Spring Sciences Australia, 65 Seaside Dr, Banksia Beach, QLD 4507
  • By phone: +61 4 7415 5449




Social Media Policy


CODE OF CONDUCT Our social media channels are intended to be a safe space where people can express themselves, ask questions, get the latest info on the medical cannabis industry and stay up to date on Spring Sciences news. Members of the Spring Sciences community can expect us to respond to their inquiries, comments or concerns in a timely manner, and with the most relevant information. We are here to help! In order to give our community the best possible experience, we ask that everyone visiting our social media pages follow a few simple rules to help us make this a safe, constructive, educational place for everyone.

  1. Keep it clean: Try to refrain from posting indecent or otherwise inappropriate content.
  2. Respect others: Libellous, defamatory, harassing, threatening, profane language, trolling, or abusive posts will not be tolerated. All opinions will be treated with respect, so long as they give the same respect. Spring Sciences has the right to remove anyone who does not comply with this rule.
  3. No personal attacks: Extreme language or hurtful personal attacks are not ok. Our clients and community are our top priority and we will do what we reserve the right to remove anyone who is partaking in personally attacking a member of the Spring Sciences community from our page.
  4. Stay on topic: Our social media pages aren't a place for spam, good luck/chain posts, promotional posts, or repeated postings of destructive, inflammatory, or otherwise objectionable statements. We are here to support and educate the group in a respectful manner.
  5. Be original: We encourage you to share video content, links, photographs and text if you have rights to it; if you don’t own it or have permission, think twice before you post.
  6. Be mindful: Please respect others’ privacy or publicity rights — and we promise to do the same; we never give out your personal information.
  7. Get permission: Anybody posting should be above the age of majority in their State, Province or Territory of residence, unless the posting is by, or with the permission of, a parent or legal guardian.
  8. Keep it true & legal: Misleading or deceptive posts just aren’t cool. Also, please don’t post activity in violation of any applicable laws or regulations.
We reserve the right to remove any users, posts or communications that don't comply with this Code of Conduct. That being said, we won’t delete posts or communications just because they challenge or question us, as long as they’re constructively submitted and consistent with the guidelines above. We want to ensure the Spring Sciences community is one where all followers feel comfortable and empowered to express themselves.





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Medicinal Cannabis Licence: MC064/20 | Manufacture Licence: ML062/20

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